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Service Manager - Nebraska (DC-10135)

80,000 – 110,000 yearly

NPAworldwide Recruitment Network

Last Updated: 5/25/23

Job Description

Job description:

This Employer is a Solid, Yet Progressive Midwestern Ag Equipment Dealership. They offer Top of Industry Pay and Benefits Package as well as a Team-Oriented Work Environment and Career Growth Opportunities. Location is a Beautiful Area of Nebraska, located within gently rolling hillside and great, well-kept farming operations. The community is a close-knit one with local shops yet within easy driving distance of Urban Areas for major shopping, dining, and major entertainment venues. Area is also bountiful with wildlife for hunting and fishing and other outdoor recreational activities.

This employer is assisting a Progressive Farm Equipment Dealer seeking a Service Manager for one of their Nebraska service locations. Primary role will be to manage all Service Operations for the location to optimize return on investment for the dealership. Expectation will be to provide excellent quality service to customers, implement efficient, effective service processes and standards as well as increasing service sales. This Service Manager will assume responsibility for all labor sales, staffing and budgets for the Service department for this location. Other responsibilities to include:

- Hiring, training, developing and scheduling Service Technicians according to their current skill and knowledge level
- Communicating and monitoring efficient and effective Service Department processes to ensure both external and internal customer satisfaction
- Review all customer work orders for accuracy and completeness before final billing
- Promote and facilitate a customer satisfaction program to maintain and enhance customer relationships
- Increase dealership shop demand and grow Service Department
- Execute and monitor monthly department marketing plan and achievement of departmental goals
- Ensure all department equipment, tools and vehicles are in good working order
- Setting and reaching departmental goals and budget
- Making sure all service warranty and other claims are submitted within required timeframe to receive maximum credit allowed

This role will report directly to Dealership Location Manager.


- AAS Diesel Technology, Ag Mechanization or other degree OR equivalent experience
- Minimum 5 years of Farm Equipment Service experience with any brand
- Solid ability to motivate and lead a team of Service Technicians; prior Service Management experience preferred
- Excellent communication skills including written and interpersonal skills
- Ability to read, analyze and interpret financial reports
- Experience with Microsoft Word, Outlook and Excel as well as other Internet applications

Why is This a Great Opportunity:

Great Employer offering TOP INDUSTRY PAYIncentives Bonus ProgramExcellent Benefits Including Possible Relocation Assistance.

Keywords: Manager, Service Manager, Senior Service Technician, Mechanic, Diesel Mechanic, Equipment, Farm Equipment, Ag Equipment, NE, Central Nebraska, Midwest, Midwestern US, Ag, Agriculture

Salary Type : Annual Salary

Salary Min : 80000

Salary Max : 110000

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...