Banking Center Manager
NPAworldwide Recruitment Network
Job Description
Job description:
Summary:
Our award-winning client is seeking a Banking Center Manager to join their team. The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers.
Responsibilities:
- Build and maintain relationships with customers to help identify financial products and services.
- Generate sales leads and referrals through community outreach activities and on-site visits with local businesses.
- Supervisory duties will include, but are not limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations.
- Assist customers with concerns or questions regarding accounts.
- Represent oneself and the bank in a positive, courteous, friendly, and professional manner.
- Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same.
- Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service.
- Ensure new hire and regulatory compliance training is completed timely.
- Ensure security measures are adhered to regarding opening and closing procedures.
Qualifications:
Required Qualifications:
- A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment.
- Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
- Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position.
- Availability to work weekends and/or extended hours as required to support the banking center.
- Excellent client service skills, including interpersonal and communication skills.
- Excellent organizational skills.
Why is This a Great Opportunity:
Good client, have made deals with them before. Although the branch is a bit remote, there is a very very strong team in place. The opening is red-hot and interviewing quickly.