(Archived) Manager Assay Services

Job description:

Manager Assay Services

Manager, Assay Services

POSITION SUMMARY:

This position is responsible for the overall planning, execution, and reporting of a portfolio of customer projects. The incumbent will be responsible for coordination between external customers and internal groups to ensure development projects are delivered on time, within budget, adhere to quality standards and meet customer expectations.

DUTIES AND RESPONSIBILITIES:

Proactively assesses client expectations, addresses client needs for ongoing projects, and engages with clients for new opportunities in support of future projects.

Maintains and applies experience and knowledge of immunoassay technology applicable to Biomarker, Pharmacokinetic, and Immunogenicity studies to support client projects.

Utilizes understanding of the therapeutic drug development, clinical trial design, and/or process expertise to influence project decisions considering client needs and budget considerations.

Defines solutions with input from team members that will be implemented to meet clients needs that address contractual aspects of projects (e.g., project contracts, scope of work, budgets, subcontracts, vendor agreements) to ensure delivery of high-quality contract deliverables.

Manages, coaches, and develops technical staff while motivating them to meet and exceed established metrics and goals.

Operate under statement of works (SOWs) for assay proof of concept, feasibility, and validation projects.

Collaborate with client and technical staff on the projects objectives, scope, and deliverables.

Define and maintain project timelines, resource requirements, scheduling, budgets and invoicing.

Track key project/contract milestones and deliverables. Adjust project plans, schedules and resources utilizing approved change management practices to meet the requirements and needs of the customer through project completion and closeout.

Coordinate production of Custom and Contract Manufacturing products between internal and external customers.

Coordinate and escalate communication with all appropriate areas of the company to mitigate the impact of changes to project scope, budget, resources, and risk.

Communicate services information, pricing, and order information to prospective customers.

Specific duties may vary depending upon departmental or project requirements.

EXPERIENCE AND QUALIFICATIONS:

Bachelors degree or higher in Science, Business, Engineering, or equivalent work experience.

o Masters degree is preferred

A minimum of 6 years of experience with protein-based assay development projects in multiple technologies and functions.

A minimum of 2 years of supervisory experience.

Project management certification or completion of a recognized project management curriculum or equivalent work experience desired but not required.

At least 2 years experience in a services organization, and preferably in a clinical testing laboratory or contract research organization, is desired.

Experience in life science, GMP, government contracting or other regulated industry desired.

KNOWLEDGE, SKILLS, AND ABILITIES:

A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with customers.

Organizational, project, and priority management skills for planning, executing, and following up on issues, projects and daily responsibilities in order to meet established deadlines.

Solid leadership skills with demonstrated knowledge and understanding of staff management practices and the ability to establish accountabilities and expectations and manage performance to achieve results.

Solid communication (written and verbal) skills with the ability to translate information into a meaningful, understandable context and message, regardless of the format (e.g., documents, public speaking situations, presentations, etc.).

Ability to effectively deal with internal and external customers and staff. Ability to interact with a high level of patience, tact, and diplomacy, and can maintain composure under pressure. Can easily mediate and resolve conflicts.

Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

Demonstrate a thorough understanding of the principles of immunoassays, their development, and their applicability in different research fields.

Proficiency in MS Office Suite; MS Project experience desired.

Qualifications:

Bachelors degree or higher in Science, Business, Engineering, or equivalent work experience.

o Masters degree is preferred

A minimum of 6 years of experience with protein-based assay development projects in multiple technologies and functions.

A minimum of 2 years of supervisory experience.

Project management certification or completion of a recognized project management curriculum or equivalent work experience desired but not required.

At least 2 years experience in a services organization, and preferably in a clinical testing laboratory or contract research organization, is desired.

Experience in life science, GMP, government contracting or other regulated industry desired.

Why is This a Great Opportunity:

We have recently been engaged by the Director of Assay Services for a company that is a global leader in the development, manufacture, and commercialization of innovative assays and instruments for the measurement of molecules in biological samples. A private company, they are an exceptional stable organization that do not answer to shareholders and are fully self-funded! As they move to the next level of growth after/during massive contributions in the battle against the global pandemic, they require a Manager ofAssay Services.

The Candidate they seek will likely bring an educational foundation with the Sciences (Chemistry, bio chemistry, Biology or related) and brings experience (ideally full scale) with protein-based assay development projects in multiple technologies and functions. This will be a leader who will manage projects and people through immunoassay technology applicable to Biomarker, Pharmacokinetic, and Immunogenicity studies to support client projects so collaborating with client and technical staff on the projects objectives, scope, and deliverables will be required. While a large company in size, they are nimble, and move quickly so someone who works well in a fast, creative, results based environment, will do well