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Director of Quality Assurance

NPAworldwide Recruitment Network

Last Updated: 11/25/22

Job Description

Job description:

Director Quality Assurance

Position Summary

The Quality Assurance Director is the head of the Quality Department and reports to the Companys Vice President of Quality Assurance & Regulatory Affairs.

Essential Duties and Responsibilities include the following and other duties as assigned.

The Quality Assurance Directors primary responsibilities are:

  • Managing the Quality Assurance Manager and Quality Department.
  • Oversees all aspects of Quality and compliance with cGMPs.
  • Oversees periodic internal audits of the Company for conformance to cGMPs.
  • Oversees periodic audits and inspections of manufacturers for conformance to cGMPs.
  • Submits and documents periodic product testing, including:
  • Testing for actives
  • Testing for banned substances
  • Oversees the Customer Complaint and AER systems
  • Communicates with manufacturers regarding quality issues and non-conformances.
  • Investigates quality issues and reports on findings.
  • Develops Standard Operating Procedures relative to the Quality Department.
  • Manages quality issues by overseeing Corrective and Preventative Action Plans in conjunction with the manufacturers.
  • Assisting Legal/Regulatory with market expansion documentation
  • Assisting Operations in qualification of potential manufacturers and suppliers

The Quality Assurance Managers additional responsibilities include the following:

  • Work with the Quality Review Board (QRB) on issues related to quality.
  • Other tasks deemed necessary by the QRB.

Education and/or Experience

  • Five plus years related experience and/or training, or equivalent combination of education and experience.
  • Bachelors degree preferred.
  • Knowledge of Network marketing beneficial.

Qualifications/Skills

  • Proactive worker with very strong attention to detail and ability to self-check work on a daily basis.
  • Ability to prioritize workflow is essential.
  • Strong administrative and organizational skills including ability to simultaneously manage multiple projects, with daily tracking and regular follow up.
  • Ability to mentor and lead junior level staff members.
  • Stellar oral and written communication skills are a must.
  • Exceptional organizational skills and attention to detail necessary.
  • Proficient in MS Office Products, including but not limited to, Word, Excel and PowerPoint.
  • Must be able to work in a dynamic, fast-paced environment and meet deadlines.
Qualifications:
  • Five plus years related experience and/or training, or equivalent combination of education and experience.
  • Bachelors degree preferred.
  • Knowledge of Network marketing beneficial.
  • Proactive worker with very strong attention to detail and ability to self-check work on a daily basis.
  • Ability to prioritize workflow is essential.
  • Strong administrative and organizational skills including ability to simultaneously manage multiple projects, with daily tracking and regular follow up.
  • Ability to mentor and lead junior level staff members.
  • Stellar oral and written communication skills are a must.
  • Exceptional organizational skills and attention to detail necessary.
  • Proficient in MS Office Products, including but not limited to, Word, Excel and PowerPoint.
  • Must be able to work in a dynamic, fast-paced environment and meet deadlines.
Why is This a Great Opportunity:

Company has a great B2C culture.



Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...