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(Archived) Customer Success Leader - Manufacturing

Last Updated: 9/26/22

Job Description

Job description:

Customer Success Lead

Dubuque, IA On Site

$50k - $60k / year + bonus opportunity and full benefits package

Direct Hire

A local Dubuque, IA manufacturer is seeking a Customer Success Lead to
lead customer and internal team members relationships to deliver value
to customers. In this role you will provide high quality customer
service through incoming calls and email communications. Were looking
for people-oriented professionals who are excited to grow in a
cross-functional role and are comfortable speaking and partnering with a
variety of customers. In this role you will ensure customers are
informed about the latest company products, collect data and prepare
reports regarding customers, assist with EDI implementation, maintenance
of CRM system and customer programs. This is a direct hire opportunity,
meaning the best fit candidate will go directly onto the hiring
companys payroll and be eligible for a full benefits package.

Qualifications:

What wed like you to bring to the opportunity:

- Three or more years of professional working experience in a customer
focus role (manufacturing environment preferred)

- Be proactive and solution driven and skilled at follow up

- Proficient in Microsoft Office Suite

Why is This a Great Opportunity:

.

Salary Type : Annual Salary

Salary Min : 50000

Salary Max : 60000

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
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