About the Job:
In this role, you will become an expert in many of our client's core business applications including their enterprise Document Management system and other legal industry software.
You will assist with the administration of the applications (add/delete users, etc.) and respond to technical support tickets.
You will develop an understanding of software application functionality and how the application can be improved to increase utilization and efficiency by the user community. This includes documenting user requirements and communicating them to the internal development team or external software vendor.
You will be involved in testing application changes to make sure the user need has been met.
You will help with the configuration of system functionality.
You will assist with identifying and resolving bugs.
You will troubleshoot applications as the database level and use SQL occasionally.
- 3+ years working as an Application Analyst & Administrator
- Experience supporting both On-Premises and Cloud Based Applications preferred
- Good understanding of SQL statements
- Experience supporting .NET, SQL Server based applications a plus
- General understanding of programming and API knowledge a plus
- Legal industry experience a plus.
About the Employer:
Headquartered in downtown Buffalo, our client is an industry leader with 19 locations and over 750 employees in the US and abroad. They have doubled in less than 4 years! If you are looking for an employer that is growing and is committed to embracing state of the art technology this is the job for you!
Our client was named to Fortune's List of the Country's 100 Best Workplaces. They have been ranked for five consecutive years among the Best Companies to Work For in New York State and twice named the Best Place to Work among all large employers in Western New York. They also ranked among the top 10 large employers in 3 other states they operate in.
Company is currently working a HYBRID work schedule (2-3 days work from home)
*Hybrid work schedule (2-3 days work from home)
*Competitive salary based on experience
*Full Benefits package
*Casual dress code including jeans
Salary Type : Annual Salary
Salary Min : 90000
Salary Max : 105000
Currency Type : US Dollars