This is an onsite position located in Rochester, NY
- Provide technical assistance with computer hardware and software.
- Resolve issues for clients via phone, in person, or electronically.
- Recommend hardware and software improvements.
- Track customer issues and resolutions.
- 1-2 years of Windows support.
- Previous experience in IT, customer service, or other related fields.
- Ability to build rapport with clients.
- Strong troubleshooting and critical thinking skills.
Great company culture - we hire and promote on our core values: Passion, Nimble, Relentless Perseverance, Teamwork and Being Human!!!
Salary Type : Annual Salary
Salary Min : 35000
Salary Max : 50000
Currency Type : US Dollars