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Help Desk Support Tech (Onsite)

35,000 – 50,000 yearly

NPAworldwide Recruitment Network

Last Updated: 11/25/22

Job Description

Job description:

This is an onsite position located in Rochester, NY


  • Provide technical assistance with computer hardware and software.
  • Resolve issues for clients via phone, in person, or electronically.
  • Recommend hardware and software improvements.
  • Track customer issues and resolutions.


  • 1-2 years of Windows support.
  • Previous experience in IT, customer service, or other related fields.
  • Ability to build rapport with clients.
  • Strong troubleshooting and critical thinking skills.

Why is This a Great Opportunity:

Great company culture - we hire and promote on our core values: Passion, Nimble, Relentless Perseverance, Teamwork and Being Human!!!

Salary Type : Annual Salary

Salary Min : 35000

Salary Max : 50000

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...