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Level II Tech Support (Onsite)

25 – 26 yearly

NPAworldwide Recruitment Network

Last Updated: 5/25/23

Job Description

Job description:

Provide support to all divisions of the organization through the configuration and support of hardware and software technologies.

Job Responsibilities:

  • Procure, provision, configure, upgrade, repair and maintain PCs, laptops, tablets, peripherals, printers, Point of Sale hardware and cellular devices.
  • Configure and support VPN, softphone, and other tele-workforce technologies.
  • Utilize ticketing system to track user issues.



  • 2 years' experience diagnosing hardware issues, replace hardware components, build PCs, servers.
  • AS Degree or higher in a technology related field preferred.
  • Extensive knowledge of Microsoft operation systems and office applications.
  • Basic understanding of TCP/IP, IP addresses, and basic troubleshooting.

Why is This a Great Opportunity:

  • Stability - 100 plus years
  • Promise that each and every employee owner is here to serve YOUR needs.
  • ESOP - 3% guarantee - Employees own the company
  • Profit Sharing - last 5 years $18k-$25k in profit sharing (take cash, put in 401k, or combination of both)

Salary Type : Hourly

Salary Min : 25

Salary Max : 26

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...