Level II Tech Support (Onsite)

Job description:

Provide support to all divisions of the organization through the configuration and support of hardware and software technologies.

Job Responsibilities:

• Procure, provision, configure, upgrade, repair and maintain PCs, laptops, tablets, peripherals, printers, Point of Sale hardware and cellular devices.
• Configure and support VPN, softphone, and other tele-workforce technologies.
• Utilize ticketing system to track user issues.

Qualifications:

Requirements:

• 2 years' experience diagnosing hardware issues, replace hardware components, build PCs, servers.
• AS Degree or higher in a technology related field preferred.
• Extensive knowledge of Microsoft operation systems and office applications.
• Basic understanding of TCP/IP, IP addresses, and basic troubleshooting.

Why is This a Great Opportunity:

• Stability - 100 plus years
• Promise that each and every employee owner is here to serve YOUR needs.
• ESOP - 3% guarantee - Employees own the company
• Profit Sharing - last 5 years $18k-$25k in profit sharing (take cash, put in 401k, or combination of both)

Salary Type : Hourly

Salary Min : 25

Salary Max : 26

Currency Type : US Dollars