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Document Scanning Operations Manager

70,000 – 80,000 yearly

NPAworldwide Recruitment Network

Last Updated: 9/29/22

Job Description

Job description:


With over 20 years of experience, our client has earned the trust and continued business of more than 10,000 customers-large and small, domestic and multinational-representing a wide range of industries.


We have a Document Scanning Manager opening in New Jerseyto manage and oversee day to day operations for the Document Scanning Facility.


  • Managing the workflow processes, ensuring document scanning standards are practiced and followed.
  • Assessment of facility performance and capacity, liaison for all implementations and represent the Territory on the DMS operations call. Also,
  • Setting of batch classes (including documentation), analyzing and modifying workflow performance, supporting local sales staff and training of new staff in all phases of the document scanning process.
  • Manages/leads all activities related to the document scanning operations.
  • Maintain all related document scanning equipment.
  • Will assist when necessary support of batch classes based on need.
  • Makes recommendations to management on desirable additions, replacements or changes.
  • Coordination of local operations for proper chain of custody / security Document Scanning
  • Ensure process and procedures are in place to ensure security policies and controls are met related to document scanning.
  • Maintain proper DR process and procedures for the document scanning environment.
  • Daily Operations Coordinate box/document transfer, chain of custody from local operations.
  • Coordinate activities through billing.
  • Management of the Kofax workstations and scanners capacity.
  • Development of batch classes and documentations as needed.
  • Monitoring of document scanning workflow and identify bottlenecks.
  • Monitoring of batch classes and support failed batches. C
  • Coordinate efforts with support on issues.
  • Manage local data distribution with local operations.
  • Oversee production and ensuring efficiency through managing document scanning operations employees.
  • Perform required scanner maintenance.
  • Coordinate PM and Scanner support with vendor.
  • Standard scanning reports for location.
  • Coordinate with EDM operations all upgrades.


Technical Skills and Proficiency

  • Excellent knowledge of document scanning operations and workflow.
  • Excellent knowledge of document scanning software (Kofax a plus).
  • Excellent knowledge of computer and scanner operation.
  • Excellent knowledge of Windows environment with some knowledge of networking.


  • Requires a minimum of 5 years of management experience leading a document scanning operation within a Windows environment; experience with Kofax a plus.
  • Strong organizational and communication skills.
  • Strong operations focus with document scanning experience.
  • Strong written and verbal communications skills.
  • Ability to work on multiple items simultaneously while meeting deadlines.
  • Ability to work with several internal teams to complete tasks.
  • Ability to work in a highly matrix environment.
Why is This a Great Opportunity:

We place many candidates with this client for the past 10 years

Salary Type : Annual Salary

Salary Min : 70000

Salary Max : 80000

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
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