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National Scanning Operations Manager

90,000 – 100,000 yearly

NPAworldwide Recruitment Network

Last Updated: 11/25/22

Job Description

Job description:


Our client provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information-regardless of its format, location or lifecycle stage-so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1980, the company manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world. .

Job Summary

Manage and oversee day to day operations for the national Scanning Centers. Responsibilities for this position will include managing the workflow processes, ensuring Document Scanning standards are practiced and followed, assessment of facility performance and capacity.

Key Areas of Responsibility

  • Oversee document scanning operations for multiple locations
  • Manage and oversee daily production volumes for all scanning locations.
  • Responsible for establishing document prep, indexing and quality control procedures.
  • Oversee process and procedures to download and delivery of data files to companys document management system.
  • Manage third party vendor relationships.
  • Ensure all scanning centers processes and procedures adheres to security policies
  • Hiring, onboarding and training new team members.
  • Work with sales team to define Scope of Work for scanning projects.
  • Oversee the quality control and audit process for all scanning centers
  • Coordinate box/document transfer, chain of custody for each location.
  • Monitor document scanning workflow and identify bottlenecks.
  • Improve operations efficiencies and production for all locations



  • Minimum three years experience managing multiple scanning centers.
  • Strong organizational and communication skills.
  • Ability to work on multiple projects simultaneously while meeting deadlines.

Technical Skills and Proficiency.

  • Excellent knowledge of document scanning workflow and processes
  • Excellent knowledge of capture and configuration software
  • Proficient in Microsoft Office software
  • Knowledge of Kofax software a plus


  • Bachelors Degree or equivalent experience

Why is This a Great Opportunity:

Growing company

Salary Type : Annual Salary

Salary Min : 90000

Salary Max : 100000

Currency Type : US Dollars

Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...