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PHARMACY MANAGER

NPAworldwide Recruitment Network

Last Updated: 9/30/22

Job Description

Job description:

We are currently looking to hire PHARMACY MANAGER IN TRAINING - CHURCH STREET for our Edmonton, AB
client.

JOB DESCRIPTION:

Located in Edmontons McCauley neighborhood, were proud to be part of a vibrant and diverse community. At Church Street, we believe in making an impact in our patients lives beyond pharmacy advice. We take the time to explore each persons unique circumstances, learn their story and understand their concerns. By learning about our community and its needs, were able to provide quality patient care.

Purpose of the position:

Pivotal to the success of the pharmacy operation, the Pharmacy Manager is responsible for the day-to-day management, long term planning and operations of the pharmacy and the front store. The Pharmacy Manager is also responsible for leading the organizations Business Continuity programs and for oversight of the safety of stakeholders, preventative maintenance of equipment, and inventory management. The Pharmacy Manager ensures only pharmacists influence the operations of the dispensary and that all legislation pertaining to pharmacy practice is upheld and Standards of Practice and the organizations Code of Ethics are followed.

Direct reports include all dispensary staff.

Reports to: Director of Operations

Competencies

In addition to the competencies outlined in the Pharmacist Job Description, the Pharmacy Manager consistently demonstrates:

- Social intelligence (SI) with the capacity to understand different social situations and dynamics and the ability to operate
effectively in various social situations.

- The ability to mitigate and manage the negative impacts of conflict while using conflict situations to enhance group learning and
outcomes.

- A willingness to take accountability for all decisions and knowing when a decision is a management decision, a consultative decision or
a delegated decision.

- An understanding of change management practices by preparing, supporting, and guiding teams through various organizational
changes.

- Interpersonal skills by using active listening, giving and receiving feedback, (non) verbal communication, problem-solving skills, and
teamwork.

- The ability to understand and manage their own emotions and the ability to understand peoples emotions and emotional situations;

- Self-awarenessby acknowledging and improving on their personal weaknesses Awareness of personal biases, as well as flaws in the system, and work hard to ensure a meritocracy.

- The agility to embrace change while maintaining focus on long term strategy and goals

- The ability to act as a role-model, recognizes/ acknowledges others for demonstrating organizational citizenship behavior

Responsibilities:

Role Model

Pharmacy Managers are vital to the success of our clients Mission to help people feel better. Through role modeling and practicing patient
centered care, the Pharmacy Manager provides top-tier service to our community while maintaining and promoting reputation of excellence and demonstrating our values.

As a valued leader of a service oriented team, it is imperative that the Pharmacy Manager role model the customer service expectations we have for all frontline staff. These standards should be reflected in all interpersonal interactions with patients and customers, contributing to the overall success of Mint by improving community relationships as well as maintaining or enhancing reputation as both a pharmacy provider and a community based service entity.

Pharmacy Licensee

- Act as the Licensee and ensure that the pharmacys license is renewed annually

- Ensure all pharmacists are in good standing with all applicable
professional bodies

- Display the pharmacy license in the dispensary

- Notify the ACP of any staffing changes and the hours of operation of
the pharmacy

- Ensure that a pharmacist is always on duty

- Ensure that the pharmacy complies with all of the standards outlined
in legislation

- Ensure that the pharmacy complies with all of the standards related
to adequate space, facilities, resources, medication error
management procedures and supplies to fulfill the needs of the
profession and the customers

- Ensure that the operations of the pharmacy comply with the
agreements made between the pharmacy and third party insurers

- Cooperate with auditors and respond to audits in a timely manner

Information Technology

- In collaboration with directors, establishes IT needs and is the
main liaison with IT providers

- Leads the planning, development, security and management of the IT
systems and network

- Develops and effectively communicates and implements IT policies and
new initiatives

- Oversees all IT related purchasing and budget development for the
pharmacy assigned

- Is the point of contact for troubleshooting computer and network
issues

- Ensures coordination of computerized technology systems.

General Management:

- Hires and terminates the employment of pharmacy staff

- Oversees occupational health and safety including business
continuity planning and ensures OH&S compliance

- Schedules staff to ensure appropriate staffing levels

- Oversees investigation of accidents and injuries; completing
necessary paperwork

- Maintains strict confidentiality and compliance with the Privacy Act
and Health Information Act

- Ensures the education, training and professional development of all
staff, including site orientation

- Recruits, disciplines, motivates, rewards, evaluates performance and
ensures team members are prepared for success

- Implements and oversees an asset and inventory management system

- Researches alternative products and suppliers that provide
operational benefits to Mint Health + Drugs

- Establishes and maintains high quality service program standards and
ensures positive relationships with patients and customers

- Oversees the development of plans and implements goals and
objectives

- Analyzes variances, compiles and studies revenues and costs and
initiates corrective actions when appropriate

- Effectively communicates relevant information to Director of
Operations

Leadership:

- Evaluates the performance of other pharmacy staff members at least
annually, to ensure that they are working within scope and
fulfilling the duties and responsibilities expected of them

- Provides appropriate feedback to all staff in a timely manner as it
pertains to performance, behavior, and changes

- Conducts periodic staff meetings to discuss the operations of the
pharmacy and receives feedback and comments from the staff members

- Monitors, audits, implements improvements, and policies related to
security of the facilities

- Establishes a quality improvement program, which includes the
defining quality and standards, assessing performance, determining
compliance, taking corrective action to continuously improve the
efficiency of the operations

- Implements and monitors all necessary loss prevention measures

- Acts as a responsible affiliate and performs necessary duties as
outlined in the Health Information Act

- Ensures all staff members and the dispensary operates and appear
professional at all times

- Performs all duties of a staff pharmacist as required

Human Resources:

- Develops team goals that are fully aligned with corporate goals in
service and community involvement

- Leads and coaches the team to recruit and retain high caliber staff

- Provides coaching, guidance and support, sets professional
development plans to assist employees to reach their full potential
through the Performance Management process.

- Champions change and effectively manages the implementation of new
ideas

- Leads the inventory processes in the dispensary

- Manages the process to correct all drug errors, make changes to the
policies and procedures of the pharmacy to decrease the likelihood
of errors

- Manages customer service interactions and ensures complaints are
resolved when other staff cannot resolve the issue(s)

- Acts as a Preceptor to pharmacy interns and students

Qualifications:

QUALIFICATIONS:
Education and Experience:

- Bachelors degree in pharmacy

- A member in good standing of the college of pharmacists, including a
valid license

- Minimum one year experience within a retail pharmacy environment

- Minimum of three years of progressively responsible, successful
supervisory and managerial experience

- Additional Prescribing Authority or willingness to attain

- Valid Injection Certification or willingness to attain

Qualifications and Skills:

- Computer proficiency with Word, Excel spreadsheets, Kroll, Netcare,
and other database programs.

- Very strong interpersonal, communication and customer service
skills.

- Excellent organizational and time management skills.

- Effective leader and motivator of employees.

- Excellent written and oral communication skills

- Communicates effectively at all levels.

- Takes initiative and exercises independent judgment.

- Understands scientific methodology as it pertains to research

- Very strong attention to details.

- Ability to recognize and manage change effectively.

- Must be double vaccinated

Qualified and interested applicants are encouraged to apply today in
confidence by sending your resume as a MS Document

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

Why is This a Great Opportunity:

Local Pharmacy growing by Leaps and Bounds and opportunity to by in in some cases.



Company Details

Grand Rapids, Michigan, United States
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