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ECM Software Account Manager

90,000 – 100,000 yearly

NPAworldwide Recruitment Network

Last Updated: 9/28/22

Job Description

Job description:

Company

Our client has 15 offices across the U.S. and is a leading provider of information management systems with robust, cloud-based content services platform serves as the centerpiece of the digital solutions. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources they deliver clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning and physical records management services.

Position

Our client has an opening for a Digital Account Manager to manage and develop existing client relationships for their Content Services solution. As the primary point of contact for the client, you would initiate and receive calls to build positive relationships, respond to client questions/concerns, and upsell our solutions to additional departments.

Qualifications:

Requirements

  • Experience with Enterprise Content Management, Document Management or Advanced Data Capture Solutions REQUIRED
  • Prior experience with SaaS Software Sales and Account Management REQUIRED
  • Bachelors Degree or minimum 3 years professional experience
  • Experience working directly with clients in a similar capacity as an Account or Customer Relationship Manager
  • Previous experience working with Content Services applications experience with outsourced services, SaaS, and cloud-based solutions a plus
  • Ability to grasp and map processes and corresponding document and information flows between departments
  • Technical awareness -- can confidently converse with IT personnel
  • Self-motivated and self-directed
  • Possess strong interpersonal skills
  • Excellent written and verbal communication skills
  • Exceptional work ethic and independent thinker
  • Demonstrated ability to win competitive account sales

Why is This a Great Opportunity:

Growing Company!

Salary Type : Annual Salary

Salary Min : 90000

Salary Max : 100000

Currency Type : US Dollars



Company Details

Grand Rapids, Michigan, United States
NPAworldwide connects you to premier independent recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas. Get connected with members around the world to widen your employer pool, get specialized placements, and find perfect matches -- all at no cost. Our members are placement professionals seeking long-term fits. Working with our recruiters gets you access to relocatio...